Official Partner company name
HIXSA

Country
Mexico

Name & Job Title (of interviewee)
Claudia Jaqueline López, Sales Director

How long have you been an M-Files partner?
We have been an M-Files partner for 5 years.

Why did you choose to become an M-Files Partner?
We received a recommendation from a business acquaintance to partner with M-Files, as the solution is very flexible and can cover many use cases. We evaluated the solution, the partnership and M-Files culture, and we were very satisfied with the way of doing business of M-Files.

Would you recommend joining the M-Files Partner Program, and why?
Yes, we would recommend joining the M-Files Partner Program. We enjoy doing business with M-Files and we see good market opportunities with M-Files solutions. Last year we were proud to be awarded as the LATAM Partner of the Year at the M-Files IMPACT Global Conference 2024 in Madrid, Spain.

Do you target any specific industry or region? If so, which ones?
We mainly target retail, manufacturing and service provider companies in Mexico and Latin America.

What are the key/unique benefits you provide to customers?
We have a deep knowledge of service modeling and business process consulting, thus detecting specific customer needs and building solutions with M-Files that are tailored to the customers' needs.

What do you like most about M-Files?
The constant innovation of the solution, the continuous development of new modules and features, the thriving partnership culture and the commitment to helping the partner achieving their goals.

One last comment, fun story or quote:
We started our partnership with M-Files because we met another M-Files partner first, in Colorado, and then we found him again at the tech fair in Hannover. He recommended M-Files to us, who were also present at the same fair - so the travels were worthy!

About your company:
At HIXSA we have 15 years of experience in providing solutions and consulting in IT services that have allowed us to achieve long-term, trustworthy relationships with clients in Mexico and Latin America. We have extensive knowledge of the ITSM market.

https://www.hixsa.com/
https://www.linkedin.com/company/hixsa/