AUSTIN, Texas – December 23, 2024 – M-Files, the leader in knowledge work automation, today announced that the company was recognized in the 2024 Gartner® Magic Quadrant™ for Document Management as well as the companion report on Critical Capabilities. The Magic Quadrant evaluation was based on specific criteria that analyzed the company’s overall Completeness of Vision and Ability to Execute. The report evaluated vendor capabilities in categories including Product/Service, Customer Experience and Market Responsiveness; Company Viability, and Track Record.

“We are proud of this recognition from Gartner, which we believe validates M-Files as an industry leader in the knowledge work automation space,” said Jay Bhatt, CEO, M-Files. “We view our position in ‘Ability to Execute’ as a reflection of our ability to deliver a best-in-class product and provide customers with an exceptional user experience while demonstrating operational excellence relative to a strong Go-To-Market strategy,” continued Bhatt. “Additionally, M-Files was among the first in our space to go to market with generative AI capabilities which is a testament to our innovative vision and customer-driven product roadmap.”

A Gartner Magic Quadrant is a culmination of research in a specific market, providing a wide-angle view of the relative positions of the market’s competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps readers quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.

M-Files' knowledge work automation platform empowers enterprises and their knowledge workers by offering flexible, intuitive solutions that drive efficient workflows across the entire information lifecycle.  M-Files enables organizations to manage, access, and leverage their information to boost productivity and drive informed decision-making.

M-Files also celebrates high scores for its knowledge work automation platform across all 5 use cases with the highest score in Information Governance. Gartner recommends that organizations view the Magic Quadrant and the companion Critical Capabilities report together to "gain a holistic view of the vendors in the document management market.”

Gartner Peer Insights™ Recognition
In addition to this recognition, 96 percent of respondents on Gartner® Peer Insights™ would be willing to recommend M-Files as a Content Services Platform, as of November 6, 2024, based on 150 reviews over the past twelve months. Over the same time frame, M-Files has received an overall rating of 4.7 out of 5 stars. Gartner Peer Insights documents customer experience through verified ratings and peer reviews from enterprise IT professionals. As of November 6, 2024, M-Files reviews include the following:

"M-Files is developing rapidly in the right areas"
"M-Files is developing rapidly in the right areas e.g. UI, administration, reporting. Finding documents is really easy - having one place for documents and retrieval from several systems is a big advantage - - has a partnership with Microsoft - has a promising roadmap on AI."

Head of Advanced Platforms in Manufacturing Industry gives M-Files 5/5 Rating in Gartner Peer Insights™ Content Services Platforms Market.

May 27^th, 2024
Read the full review

"Awesome"
"I am able to develop and implement new workflows and efficiencies that have made a serious impact to performance. We are also ahead of the curve when it comes to some IT document related goals. The flexibility and ease of use. Security - Being able to be so refined and nuanced with our security profile is wonderful. Scalability - We just continue to grow. They continue to add new functionality that allows us to stay on the path toward innovation and improvement. Innovation - We are able to expand how we use the system because the system is constantly being improved."

Feb 14, 2024
IT in Energy and Utilities Industry, gives M-Files 5/5 Rating in Gartner Peer Insights™ Content Services Platforms Market.
Read the full review

"M-Files: Revolutionizing Document Control and Sharing"
"M-Files is the best document management system I have used so far. This solution makes it so easy to collaborate with others by sharing documents, adding access control and finding content easily. Using this, it is so easy to automate the workload. It is so easy to set access controls, collaborate with others by sharing, and also easy to maintain version controls of information and documents. I really like the AINO artificial intelligence as well. It always knows about the context we are currently in when we need it."

Security Engineer in IT Services Industry, gives M-Files 5/5 Rating in Gartner Peer Insights™ Content Services Platforms Market.

Oct 25, 2024
Read the full review

About Gartner
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant and Peer Insights are a registered trademark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About M-Files
M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com.

Media Contacts
Laura Carson, M-Files
[email protected]
+1 (603) 930-2625

Kelly Mitchell for M-Files
[email protected]