How AI is transforming customer services in the financial industry

Yohan Lobo, Senior Manager, Industry Solutions, M-Files, has been featured in Global Data to discuss how Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector. Read the full article on How AI is transforming customer services in the financial industry – GlobalData. “Data and trust are at the…

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Premature GenAI integration can derail an AI strategy

Premature GenAI integration can derail an AI strategy

Our Senior Manager, Industry Solutions, Yohan Lobo, spoke to Startups Magazine about the importance of patience, preparation and automation when it comes to AI integration. The past year has seen a rapid acceleration in the rate of adoption of Generative AI (GenAI) solutions. McKinsey’s ‘State of AI in early 2024’ report revealed that the number of organisations that regularly…

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Incorporating Responsible AI Into Your Knowledge Management Strategy

Incorporating Responsible AI Into Your Knowledge Management Strategy

M-Files Founder and CEO Antti Nivala shares practical insights on how to incorporate responsible Artificial Intelligence (AI) into an organization’s knowledge management (KM) strategy in his newest contributed article published in Forbes. Antti shares, “Knowledge is power. It holds the context and insight required to drive business forward. However, knowledge is often trapped in data…

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Learn How to Harness the Transformative Power of AI for Information Management

Learn How to Harness the Transformative Power of AI for Information Management

Explore the untapped value of unstructured data and AI with Alan Pelz-Sharpe, Founder & Principal Analyst of Deep Analysis and Tori Miller Liu, President & CEO of AIIM. They will introduce how unstructured data and its management software are influencing the adoption of artificial intelligence in enterprises with our very own, Laura Carson, CMO of…

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